Ruhr-Universität Bochum

Modulname	Quality Management (UNIC)
Gebiet
Profil	Profil Praxis Profil International Profil Freie Studien
CPs	5 CP
Campus	Hier geht es zum Vorlesungsverzeichnis
Voraussetzungen	There are no pre-conditions from other courses except basic knowledge of descriptive statistics. The module is held in English, so sufficient language skills are required.
Besonderheiten	TN-Plätze: 5/20 Participant places Termin der ersten Sitzung: 21.10.2021, 10.00-14.00, online Zusammensetzung der Endnote: The finale grade is composed from written exam score, oral exam and seminar score. a) Written exam: written evaluation of the cognitive skills of applying theoretical knowledge, as well as logical thinking in analytical tasks, with the aim of achieving learning outcomes from 1 to 5. All lectures are included in written and oral exam. The written exam can be attended by students who are eligible for signature. For successful completion of the written part of the exam it is possible to obtain 80 credits. To pass the written exam it is necessary to correctly answer 51% of questions. b) Oral exam: verbal evaluation of the cognitive skills of applying empirical facts and theoretical knowledge, as well as logical thinking, with the aim of achieving learning outcomes from 1 to 5. After positive grade of the written part of the exam (minimum 41 credits) students attends the oral part of the examination. c) Seminar: Evaluation is formed for the entire team of students and forms an integral part of the overall assessment. Prüfungstermin: Test times: in last week of the semester If you have any questions about the module, please contact instructor Diana Božić (dbozic@fpz.unizg.hr).
Blockseminar	Nein
Vorkenntnisse	There are no pre-conditions from other courses except basic knowledge of descriptive statistics. The module is held in English, so sufficient language skills are required.
Veranstaltungszeit	siehe Campus.
Dozenten	Diana Božić, University of Zagreb, dbozic@fpz.unizg.hr
Arbeitsaufwand	All students must participate in the seminar. Following the adoption of the basis of the quality students receive the topic of seminar work, which is done in teams. The team usually contains 3 to 5 students, depending on the number of students who are listening the course. During the course, students have to prepare and present critical review of relevant literature, scientific article about the seminar topics. At the end of the semester, students present the work with the aim of achieving learning outcomes 2, 3, 4 and 5, and submit the documentation used in the work (activity plan, list of searched databases, reading literature, articles and the like).
Literatur	J.M.Juran; F.M.Gryna: Quality Planning and Analaysis; McGraw Hill, 1993 Juran, J.M., Blanton Godfrey, A.: Juran s Quality Handbook, Mc Graw Hill, 1999. Lawrence, J.A., Pasternack, B.A.: Applied Management Science, Wiley, 2002. T.Pyzdek: Quality Engeneering Handbook, Marceel Dekker, 2003.
Modulteil	siehe Campus
Modultyp	siehe Campus
Modulanbieter	UNIC University of Zagreb
Inhalt	Teil 1: Quality Management (lecture), WS 2021/22, online, Thursday during the semerster - 21.10.,04.11.,11.11.,18.11.,02.12, 10-14 Uhr Teil 2: Quality Management (exercise), WS 2021/22, online, 09.12.,16.12.,23.12.2021,13.01.2022,27.01.2022, 10-14 Uhr Quality Management is divided into four main areas. The first area gives historical overview of the development of quality, important definitions and concepts, including distinctions between manufacturing and service industries. The second area presents four step assessment processes to help organization determine where it stands in quality. Furthermore, the third area explains structure in the form of three quality processes. The forth area covers process management, strategy, organization and its culture. Throughout all areas statistical concepts are included to supplement the managerial concepts. All lectures and exercises include real life tasks that require from students to face the realities that managers, engineers, operational personnel, users and others involved in the quality function are confronted with in their everyday dutie. Inhaltliche Beschreibung Teil 1: Provide the knowledge and information needed to understand quality management. Adopt approaches, methods, and procedures to design and implement quality management systems and audit and measure the quality level. Inhaltliche Beschreibung Teil 2: The topics covered in the lecture are to be deepened and applied here. For this purpose, tasks will be worked on.
Lernziele	1. Explain the basic concept, terminology, and the relevant legislative framework in quality, quality control, and quality management system. 2. Show the ways of the organization and link the essential elements of the quality management system in the organization. 3. Design and categorize processes within the organization. 4. Analyse work process abilities and quality impact. 5. Create the quality management system documentation, checklist, and audit plan.

Voraussetzungen

There are no pre-conditions from other courses except basic knowledge of descriptive statistics. The module is held in English, so sufficient language skills are required.

Besonderheiten

TN-Plätze: 5/20 Participant places Termin der ersten Sitzung: 21.10.2021, 10.00-14.00, online Zusammensetzung der Endnote: The finale grade is composed from written exam score, oral exam and seminar score. a) Written exam: written evaluation of the cognitive skills of applying theoretical knowledge, as well as logical thinking in analytical tasks, with the aim of achieving learning outcomes from 1 to 5. All lectures are included in written and oral exam. The written exam can be attended by students who are eligible for signature. For successful completion of the written part of the exam it is possible to obtain 80 credits. To pass the written exam it is necessary to correctly answer 51% of questions. b) Oral exam: verbal evaluation of the cognitive skills of applying empirical facts and theoretical knowledge, as well as logical thinking, with the aim of achieving learning outcomes from 1 to 5. After positive grade of the written part of the exam (minimum 41 credits) students attends the oral part of the examination. c) Seminar: Evaluation is formed for the entire team of students and forms an integral part of the overall assessment. Prüfungstermin: Test times: in last week of the semester If you have any questions about the module, please contact instructor Diana Božić (dbozic@fpz.unizg.hr).

Blockseminar

Nein

Vorkenntnisse

There are no pre-conditions from other courses except basic knowledge of descriptive statistics. The module is held in English, so sufficient language skills are required.

Veranstaltungszeit

siehe Campus.

Dozenten

Diana Božić, University of Zagreb, dbozic@fpz.unizg.hr

Arbeitsaufwand

All students must participate in the seminar. Following the adoption of the basis of the quality students receive the topic of seminar work, which is done in teams. The team usually contains 3 to 5 students, depending on the number of students who are listening the course. During the course, students have to prepare and present critical review of relevant literature, scientific article about the seminar topics. At the end of the semester, students present the work with the aim of achieving learning outcomes 2, 3, 4 and 5, and submit the documentation used in the work (activity plan, list of searched databases, reading literature, articles and the like).

Literatur

J.M.Juran; F.M.Gryna: Quality Planning and Analaysis; McGraw Hill, 1993 Juran, J.M., Blanton Godfrey, A.: Juran s Quality Handbook, Mc Graw Hill, 1999. Lawrence, J.A., Pasternack, B.A.: Applied Management Science, Wiley, 2002. T.Pyzdek: Quality Engeneering Handbook, Marceel Dekker, 2003.

Modulteil

siehe Campus

Modultyp

siehe Campus

Modulanbieter

UNIC University of Zagreb

Inhalt

Teil 1: Quality Management (lecture), WS 2021/22, online, Thursday during the semerster - 21.10.,04.11.,11.11.,18.11.,02.12, 10-14 Uhr Teil 2: Quality Management (exercise), WS 2021/22, online, 09.12.,16.12.,23.12.2021,13.01.2022,27.01.2022, 10-14 Uhr Quality Management is divided into four main areas. The first area gives historical overview of the development of quality, important definitions and concepts, including distinctions between manufacturing and service industries. The second area presents four step assessment processes to help organization determine where it stands in quality. Furthermore, the third area explains structure in the form of three quality processes. The forth area covers process management, strategy, organization and its culture. Throughout all areas statistical concepts are included to supplement the managerial concepts. All lectures and exercises include real life tasks that require from students to face the realities that managers, engineers, operational personnel, users and others involved in the quality function are confronted with in their everyday dutie. Inhaltliche Beschreibung Teil 1: Provide the knowledge and information needed to understand quality management. Adopt approaches, methods, and procedures to design and implement quality management systems and audit and measure the quality level. Inhaltliche Beschreibung Teil 2: The topics covered in the lecture are to be deepened and applied here. For this purpose, tasks will be worked on.

Lernziele

1. Explain the basic concept, terminology, and the relevant legislative framework in quality, quality control, and quality management system. 2. Show the ways of the organization and link the essential elements of the quality management system in the organization. 3. Design and categorize processes within the organization. 4. Analyse work process abilities and quality impact. 5. Create the quality management system documentation, checklist, and audit plan.

Modulsuche

Modul: Quality Management (UNIC)