| Modulname |
Persönliche und kommunikative Fähigkeiten in der Patientenbetreuung (Personal and Communication skills in patient care) (UNIC: University of Deusto) |
| Gebiet |
|
| Profil |
Profil International
Profil Freie Studien
|
| CPs |
5 CP |
| Campus |
Hier geht
es zum Vorlesungsverzeichnis |
| Voraussetzungen |
The module is held in English. A good knowledge of English is therefore a prerequisite for participation in the module. |
| Besonderheiten |
TN-Plätze: 9/55
Termin der ersten Sitzung:
September 10, 2024 at 17:30 CEST
Anmeldung:
For registration please fill out nomination form till 30.06.2024: https://forms.gle/Ntd4RjMk6L8ZFnRh9
After successful registration, please send an email with registration confirmation to ecampus-optionalbereich@rub.de. This is necessary so that registration in Campus can take place after successful completion of the module.
Zusammensetzung der Endnote:
For the calculation of the final grade, the evaluation of the two assignments + evaluation of the class work will be taken into account. The final grade will range from 0 (minimum) to 10 (maximum).
Evaluation of the Assignments (30% of the final grade)
● Assignment 1: It involves all the topics of Units 1 & 2. The task consists of a multiple choice test and a written analysis of communication patterns detected in a video sequence - individual work (1 page long). It will be graded with a score between 0 to 1.5.
● Assignment 2: It involves all the topics of Unit 3. The task consists of a multiple choice test and a written analysis of communication patterns detected in a video sequenceindividual work (1 page long). It will be graded with a score between 0 to 1.5.
Evaluation of the class work (70% of the final grade)
Prüfungstermin: N/A |
| Blockseminar |
Nein |
| Vorkenntnisse |
The module is held in English. A good knowledge of English is therefore a prerequisite for participation in the module. |
| Veranstaltungszeit |
siehe eCampus. |
| Dozenten |
siehe eCampus. |
| Arbeitsaufwand |
Preparation and follow-up of meetings, active participation, completion of tasks |
| Literatur |
These are some of the books used to deal with the topics of the course. This list is not exhaustive. These books are available for online reading at the University of Deusto's library. The link to the book is provided.
Pozo Flórez, J. A. D. (2013). Técnicas de comunicación personal y grupal.. ECU.
https://elibronet.proxy-oceano.deusto.es/es/ereader/univdeusto/43212?page=1
Jenicek, M. (2012). A Primer on Clinical Experience in Medicine: Reasoning, Decision Making, and
Communication in Health Sciences.. Taylor & Francis Group. https://elibro- net.proxyoceano.deusto.es/es/lc/univdeusto/titulos/141280
Cooper, N. (Il.) & Frain, J. (Il.). (2018). ABC of Clinical Communication.. Wiley.
https://elibronet.proxy-oceano.deusto.es/es/lc/univdeusto/titulos/188387 |
| Modulteil |
siehe eCampus. |
| Modultyp |
Profil Freie Studien, Profil International |
| Modulanbieter |
University of Deusto |
| Inhalt |
Teil 1 und 2: Personal and Communication skills in patient care: Timetable: Tuesday 17:30-18:30 CEST/CET & Friday 14:30-15:30 CEST/CET
Classes start September 6, 2024 and end December 20, 2024
The module deals with the various topics of personality and communication in relation to dealing with patients. The following topics will be covered:
Unit I Introduction to human communication
Topics of Unit I
1.1 Verbal and non-verbal communication 1.2 Barriers and errors in
communication
1.3 Causal attribution and biases
Unit II Interpersonal communication skills
Topics of Unit II
2.1 Empathy
2.2 Active listening
2.3 Social skills
2.4 Communication styles. Assertiveness 2.5 Conflict resolution
Unit III Communication in the clinical context
Topics of Unit III
3.1 Emotional intelligence in the clinical context 3.2 Communicating bad news
3.3 Shared decision making
3.4 Managing stress to communicate better |
| Lernziele |
At the end of the module the student should:
- identify the fundamentals of human communication.
- Differentiates aspects of verbal and non-verbal communication.
- Recognises biases and misattributions in communication.
- To distinguish and to practice different key interpersonal communication skills.
- Develops capacity for empathy.
- Understands the necessary aspects of active listening.
- Effectively employs specific interpersonal communication skills.
- Develops assertiveness.
- Understand the meaning of conflict resolution and demonstrate how problem-solving skills can help in times of conflict.
- identify and implement communication and stress reduction techniques in the clinical context.
- Identifies and practises emotional intelligence in the clinical context.
- Correctly applies the systematics of the communication process of bad news to specific
cases.
- Identifies and applies the steps of the SHARE process for shared decision-making with
the patient.
- Identifies and applies the principles of the PERMA model to reduce stress and increase
subjective well-being. |
